ProToCall Expert Restaurant Appliance Repair & Commercial HVAC

November 21, 2023
5:47 pm

When you’re serving hundreds, thousands, or tens of thousands of customers each day, you can’t afford equipment breakdowns. You need dependable go-to commercial appliance repair and maintenance pros. You need ProToCall.

ProToCall turned to eNest IT to help modernize customer services and resource planning via web-based and desktop applications. ProToCall wanted to develop a feature-rich app for providing customer services and resource planning via a web-based desktop. The application should all modules and features that should automate the entire workflow of the company operations with minimum user efforts. The users should be aware of the activities happening in the application at the time when they occur via instant notifications

FEATURES OFFERED

Employees:

Manage the internal employees of the company through worksheets.

Worksheets:

To display the records of the working hours of an employee and labor records to calculate and maintain the earning of an employee for the job they do based on their time spent

Scheduler:

Technician assignments can be handled by a scheduler itself. Signal R is used to basically update the admin and team leaders about the scheduling of a technician so that the same technician is not scheduled more than once for the same time and to let them know that the particular job is already assigned to someone.

Notifications:

Notifying Team leaders of any change in the application with instant notifications.

Events:

Implementing color notifications depicting various events

Mobile

Applications: Providing small mobile applications so technicians are updated about their schedules

Location

Tracking: GOOGLE PLACE API for solving traveling salesperson problems

Accounting:

QuickBooks sync for managing all accounting needs.

Fleet

Management: Implemented GEOTab API for Fleet Management.

File

Management: Dropbox API implementation for file management.

Our Challenges

Developed a separate logic for maintaining the status of the record that was synced within the app from QuickBooks API. That logic will also maintain the error report which further used to analyzed the problem and solve it
Optimize the route of a salesperson while implementing GOOGLE PLACE API

Could we get pictures of the eNest team working on ProToCall?

Key Customer Value

Suitable for different industries such as Restaurants, Education, Healthcare, Hotel and other facilities
Help clients to manage the records of the service
Provide Quick response to their customer service request

About: ProToCall

Serving: AUSTIN • DALLAS • FORT WORTH • KILLEEN • LONGVIEW • TEMPLE • SAN ANTONIO • TYLER • WACO

ProToCall specializes in the emergency service, scheduled service, and installation of commercial air conditioning, cooking, and refrigeration equipment in Restaurants, Education, Healthcare, Hotel, and other facilities.

ProToCall combines state-of-the-art technical expertise and a wealth of experience in professional food service equipment and commercial refrigeration repair and cooling with service that is second to none. This is why facility managers and GMs at Olive Garden, Cracker Barrel, McDonald’s, Red Lobster, and other popular restaurants trust us for commercial appliance repair, installation, and maintenance.

We understand restaurant owners invest a lot of capital in commercial cooking, refrigeration, and cooling equipment. Proper care not only protects that investment, it generates revenue! That’s why we specialize in state-of-the-art preventative maintenance and emergency commercial appliance repair service. For all of the respected commercial restaurant brands you trust. Just as important, we offer prompt electronic invoicing and work with you to contain and lower your R&M costs.

And because we do not sell equipment, you can count on our honest assessment of the situation. This is because our technicians aren’t trying to sell equipment!

Preventative Maintenance We understand restaurant owners invest a lot of capital in commercial cooking, refrigeration, and cooling equipment. Proper care not only protects that investment, it generates revenue! That’s why we specialize in state-of-the-art preventative maintenance and emergency commercial appliance repair service. For all of the respected commercial restaurant brands you trust. Just as important, we offer prompt electronic invoicing and work with you to contain and lower your R&M costs. And because we do not sell equipment, you can count on our honest assessment of the situation. This is because our technicians aren’t trying to sell equipment! Emergency Commercial Appliance Repair When a freezer loaded with $80K of food, a grill, a venting system or anything goes out, our factory-trained emergency repair techs show up pronto in well-outfitted, GPS-enabled trucks to accurately diagnose and resolve the issue. With at least three to five years of “in the trenches” know-how under their belts, they are among the most experienced in the business. Therefore, you can trust that your appliances are in the best hands with ProToCall. Local Commercial Appliance Repair

ProToCall is a top-rated commercial appliance repair company in North Texas. Our services include routine maintenance, installation, and 24/7 emergency appliance repair. We partner with businesses in all industries including restaurants, grocery stores, and more.

The Top Commercial Appliance & HVAC Experts In Texas Customer satisfaction is the ultimate scorecard when it comes to our performance. So it means a lot to us that Olive Garden, Cracker Barrel, McDonalds, Papa Johns, Red Lobster, Chick-Fil-A, Smash Burger, Outback, Babe’s Chicken, Fuzzy’s Tacos and many other popular restaurants choose us. ProToCall combines state-of-the-art technical expertise and a wealth of experience in professional food service equipment and commercial refrigeration repair and cooling with service that is second to none. We understand the unique demands that facility managers and GMs face in the highly competitive restaurant industry, that’s why we offer: Preventative and Emergency Service Experienced Factory-Trained Technicians Reliable 24/7 Service

Contact ProToCall Get In Touch WE LOVE TO SERVE! The ProToCall team looks forward to providing you with exemplary preventative maintenance, emergency and installation services. Call us anytime! WE VALUE TALENTED TECHS Well-trained, experienced and reliable technicians are the heart of our business. If you’re interested in working for a great organization where you’re respected and can grow, contact us now.

Call Us: 866-297-5082

Email Us: [email protected]

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