TDDA
Drug-free workplace
The Drug Detection Agency offers 24/7 mobile drug testing and alcohol testing, training and education, substance use policy design in the workplace in NZ and Australia.
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eNest Development Team
About TDDA
The Drug Detection Agency (TDDA) is Australia’s one-stop solutions provider for all your workplace drug policy, education, and testing needs. Our end-to-end service offers our clients a level of convenience when it comes to working together to create a safer workplace.TDDA was established in 2005 to provide professional services to companies that provide workplace drug and alcohol testing or are considering doing so in-house.
In March 2008, standard AS/NZS 4308:2008 was published after the TDDA released its official statement on onsite screening. In the years that followed, TDDA worked diligently to ensure compliance with drug testing standards and in August 2010 became New Zealand’s first accredited New Zealand International Accreditation (IANZ) ISO 15189 accreditation under AS/NZS 4308. Became a workplace drug testing company. 2008 Drug Testing Standards. As a sign of our commitment to our customers and quality, TDDA has ISO 15189 accreditation independently from IANZ at each of our 20 offices across New Zealand. This makes TDDA the only truly nationally accredited organization in all of New Zealand.
In 2011, TDDA expanded into Australia. This was because customers demanded the same high quality of service for their operations across Tasmania. TDDA has worked hard to replicate the systems and processes to ensure that they meet the expectations of our customers. We are pleased to announce that our Australian operations have achieved further accreditation from the National Association of Testing Authorities (NATA). AS/NZS 4308:2008 (NZ, Aus.) and AS 4760-2006 (NZ, Australia) and AS 4760-2006 (Aus.) drug testing standards.
TDDA currently has 40 offices in Australia and New Zealand, dedicated field inspection vehicles, and qualified collection and inspection staff to provide a truly international service.
Our team is very knowledgeable about the illegal drug industry and its negative effects. With more than 10 years of operation, TDDA enjoys a good reputation among customers through excellent service. When you do business with TDDA, you get a service that offers good methodologies, an adaptable attitude, people who take their job seriously, and internationally recognized quality standards.
In March 2008, standard AS/NZS 4308:2008 was published after the TDDA released its official statement on onsite screening. In the years that followed, TDDA worked diligently to ensure compliance with drug testing standards and in August 2010 became New Zealand’s first accredited New Zealand International Accreditation (IANZ) ISO 15189 accreditation under AS/NZS 4308. Became a workplace drug testing company. 2008 Drug Testing Standards. As a sign of our commitment to our customers and quality, TDDA has ISO 15189 accreditation independently from IANZ at each of our 20 offices across New Zealand. This makes TDDA the only truly nationally accredited organization in all of New Zealand.
In 2011, TDDA expanded into Australia. This was because customers demanded the same high quality of service for their operations across Tasmania. TDDA has worked hard to replicate the systems and processes to ensure that they meet the expectations of our customers. We are pleased to announce that our Australian operations have achieved further accreditation from the National Association of Testing Authorities (NATA). AS/NZS 4308:2008 (NZ, Aus.) and AS 4760-2006 (NZ, Australia) and AS 4760-2006 (Aus.) drug testing standards.
TDDA currently has 40 offices in Australia and New Zealand, dedicated field inspection vehicles, and qualified collection and inspection staff to provide a truly international service.
Our team is very knowledgeable about the illegal drug industry and its negative effects. With more than 10 years of operation, TDDA enjoys a good reputation among customers through excellent service. When you do business with TDDA, you get a service that offers good methodologies, an adaptable attitude, people who take their job seriously, and internationally recognized quality standards.
Client Profile
Kirk Hardy (CHIEF EXECUTIVE OFFICER AND FOUNDER)
Glenn Dobson (CHIEF OPERATING OFFICER)
Rod Dale (GROUP TECHNICAL MANAGER AND CO-FOUNDER)
Michael Lindsay (CHIEF INFORMATION OFFICER)
Glenn Dobson (CHIEF OPERATING OFFICER)
Rod Dale (GROUP TECHNICAL MANAGER AND CO-FOUNDER)
Michael Lindsay (CHIEF INFORMATION OFFICER)
Client Requirement
TDDA MVP had to be launched as a basic web version for booking an appointment for the drug test, which is scheduled by the candidate’s company. Michael Lindsay wanted to add more features after the basic MVP achieved the desired results and gained success. After the primary MVP success, the second requirement was to add more advanced features and solutions for the admins to track all the meetings and tasks. There was also a requisite for developing new features like mobile-friendly UI/UX, and a nurse portal (which is to make sure the nurse can see all the schedules tested and add to the home screen, which generates traffic from mobile devices.
Business Situation
The Drug Detection Agency (TDDA) plays a crucial role in ensuring workplace safety, particularly in New Zealand and Australia, by focusing on the elimination of drug and alcohol risks. This is particularly relevant for business owners, supervisors, and managers who bear the responsibility for the health and well-being of their employees. Here’s an elaboration of their role and services in the context of their website, Drug Testing NZ & AU | Workplace Drug Detection Solutions | TDDA:
- Comprehensive Drug and Alcohol Policy Development: TDDA assists businesses in creating robust drug and alcohol policies. These policies are tailored to the specific needs of each workplace, ensuring they are not only compliant with local laws and regulations but also address the unique challenges and risks of each business environment.
- Drug and Alcohol Testing Services: They offer a range of testing services, including pre-employment screening, random testing, post-incident testing, and reasonable cause testing. This helps in identifying employees who may be under the influence of substances, thereby reducing the risk of accidents and enhancing overall workplace safety.
- Education and Awareness Programs: TDDA provides educational programs aimed at increasing awareness about the dangers of drug and alcohol use in the workplace. These programs are designed to inform employees about the risks associated with substance abuse, both to their health and their career, and to promote a culture of safety and responsibility.
- Expert Consultation and Support: They offer expert advice and support to businesses in handling drug and alcohol-related issues in the workplace. This includes guidance on how to deal with positive test results, legal implications, and support for employees who may be struggling with substance abuse.
Why TDDA?
Choosing The Drug Detection Agency (TDDA) offers distinct advantages, crucial for businesses prioritizing workplace safety and compliance. TDDA’s 24/7 services, mobile drug testing units, and secure electronic reporting system ensure efficient and confidential handling of drug testing procedures. Their comprehensive approach includes not only testing but also training, education, and policy development support, aimed at fostering a drug-free work environment. TDDA’s innovative solutions, like the drug awareness app, demonstrate their commitment to staying at the forefront of drug detection and workplace safety technologies.
Features Offered
- TDDA medical services meet and exceed the requirements of the Occupational Health and Safety Act.
- All TDDA medical screenings are performed by registered nurses trained in occupational medicine using state-of-the-art laboratory equipment.
- Coverage Health Tick has partnered with The Drug Detection Agency (TDDA) on a strategic rollout plan to provide complete national coverage of all occupational health services by 2021. Health Tick currently offers nationwide service, with mobile ban options available in some regions for testing purposes.
- Imperans is a custom software owned by TDDA and the system by which health data is collected, stored, and ultimately reported. Through Imperans, customers can request bookings, track booking progress, add/write notes, and review final reports after evaluations are completed.
- Record Management As custodians of our client’s health records, TDDA fully understands the legality of health record collection and storage. TDDA’s proprietary data collection and storage platform is built from the ground up on the Microsoft Azure platform and leverages Azure’s security controls and threat protection. All data in the database is fully encrypted and only authenticated users can access the data through her Imperans interface.
- Services Are Centrally Managed With TDDA, customers have a single point of contact to manage the rollout of all their services. This maintains excellent cooperation and ensures a consistent level of service across the country.
Challenges
The major challenge we faced while implementing Admin Portal for the Booking application. First, we implemented & tested it like a normal admin dashboard. But it lacks in some cases like when Admin needs to view the daily update and compare the workload between the nurses.
eNest handles these challenges in the way by implementing algorithms. The team created fixed algorithms that defined the specific functionalities.
eNest Team
Location: Mohali, Punjab
Partnership Period: November, 2019 – September, 2020
Services
Product Development and Testing
Technologies
- Backend: .Net Framework, SQL Serve
- Frontend: Angular, Jquery, javascript, HTML, Bootstrap CSS
Things Learned
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Key Customer Value
- 24/7 Drug Testing Services: TDDA provides round-the-clock drug testing, ensuring constant support for workplace safety.
- Mobile Clinics for On-Site Testing: With mobile clinics, TDDA offers convenient on-site drug testing, enhancing workplace compliance and efficiency.
- Confidential Electronic Reporting: Secure reporting systems by TDDA ensure confidentiality and reliability in drug testing results.
- Drug Awareness Training & Education: TDDA emphasizes the importance of education and training in drug awareness, contributing to a safer workplace environment.
- Policy Development Support: Expertise in formulating effective substance use policies helps businesses maintain a drug-free workplace.
Tags
Project Team (L to R): Kamal Singh, Param Singh, Jagdeep Chawla
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