Iron Mountain
Elevate the power of your work
Who better to unlock the value from your assets than the company that’s spent a lifetime protecting them
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eNest Development Team

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM), founded in 1951, is the global leader in storage and information management services. Trusted by more than 225,000 organizations around the world, and with a real estate network of more than 85 million square feet across more than 1,400 facilities in over 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, and secure destruction, as well as centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a more digital way of working. Iron Mountain Incorporated (NYSE: IRM) is a global business dedicated to storing, protecting, and managing information and assets.

Client Profile

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Client Requirement

The system’s development focuses on creating a robust and scalable platform, designed primarily for client use. It includes scalable system design and robust software solutions, ensuring it meets the demands of diverse client needs and adapts to varying operation scales. Task flow management is a key feature, providing clear definitions and management of tasks, ensuring efficient process sequencing. This client-centric approach in the platform design enhances user experience and system interaction. Such features make the system not only functionally efficient but also improve its visibility in search engine results, attracting audiences looking for reliable and advanced software solutions.

Business Situation

Iron Mountain’s approach to customer information and asset security includes:
  • Treating customer information and assets with the highest level of care, as if they were their own.
  • Investing in advanced security technology to ensure robust protection of data and assets.
  • Conducting comprehensive background checks on all employees, reinforcing trust and safety.
  • Providing ongoing security training to employees, maintaining high standards of security awareness.
  • Undergoing regular third-party security audits, enhancing their security culture and transparency.

Why Iron Mountain?

Iron Mountain stands out as a premier choice for organizations worldwide due to their extensive expertise in information and asset management. This reputation is built on a foundation of trust and reliability, catering to a diverse range of needs from traditional data storage to the preservation of cultural and historical artifacts. Their ability to manage a variety of assets, including critical business information, geological samples, and artistic works, demonstrates their versatility and commitment to security. The company’s appeal extends beyond mere storage; they are dedicated to unlocking the potential of the assets they protect. This unique approach not only ensures the safety of valuable information and items but also contributes to the strategic use of these assets for business growth and innovation. Iron Mountain’s services are particularly valued by large enterprises, including almost all of the Fortune 1000 companies, showcasing their capability to handle complex and sensitive requirements at a large scale. Their global presence and consistent investment in security and technological advancements make them a top choice for organizations seeking comprehensive asset management solutions.

Features Offered

The major functionality of this project is customer can submit their complaints. Once the customer has submitted the complaint, it will assign a unique case number and submit it to team members. The status of the case will be changed according to the process. Once the case has been resolved then the case will close. This site is in multi-languages. Users can use the site as their own language.

  • Records Storage Supplies. Gain quick access to your inventory and improve governance.
  • Smart Sort Records Management. Sort, organize, and manage physical files at scale.
  • Warehousing & Logistics. Agile warehousing, fulfillment, and transportation services for a dynamic supply chain environment.

  1. Data Centres
    Iron Mountain Data Centers operates a global colocation platform that enables customers to build tailored, sustainable, carrier, and cloud-neutral data solutions. We lead the industry in highly regulated compliance, environmental sustainability, physical security, and business continuity.
  1. Intelligent Content Service Platform
    Iron Mountain InSight is Combining its content analytics, data management, and information governance expertise with ML and AI capabilities
  1. Document Scanning
    Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, Iron Mountain Document Scanning and Digital Storage services enable you to take the first step on your digital transformation journey. the company can help in prioritizing and achieving your goals through a series of Backfile Conversion and Day Forward Scanning programs.

  2. Information Governance Advisory Service
    Managing the information lifecycle is vital to the functional health of any organization. From creation to use to disposition, every step of the information lifecycle requires planning and processes to ensure order and prevent chaos.

  3. Workflow automation.
    The Workflow AutomationTM solutions are best-in-class technology. Whether you are looking for a faster and more accurate monthly close, or want more time to put the human back in Human Resources, we have a solution that will support your department’s critical business goals.
  1. Inventory Management and Reporting
    With Iron Mountain, you can store your information and retain continuous access to that information for as long as you need.
  • You can get control of your information, but pass off the hassle of maintaining it on your own.
  • You can reallocate resources used today in favor of having a leader in information management take care of it for you.
  • You can repurpose onsite space currently used to store information – whether it’s physical or electronic records – and safely and securely store it offsite with a trusted vendor.

  1. Secure shredding
    Our secure, environmentally friendly services ensure the proper destruction and disposal of sensitive paper documents, plastics, and electronic media. You’ll save time and money while gaining total confidence your information is handled with the utmost care and security. 

Secure document destruction helps your organization: 

  • Protect your reputation by safeguarding sensitive and confidential information.
  • Reduce costs of managing information assets that are no longer useful or necessary to your organization.
  • Ensure compliance with Federal, State, Industry, and credit card regulations for information destruction to help you avoid penalties, fines, or even legal action.
  • Secure Storage
  • Secure facilities made resistant to seismic activity, tornadoes, hurricanes, and other natural and man-made disasters
  • Environmental control systems tailored to the unique needs of paper, triacetate and polyester film, magnetic and optical media, and color documents and photographs, all with 24/7 services and security

Challenges

  • Had to migrate the application by using the new technologies from scratch.
  • Code first approach implementation.

eNest Team

Location: Mohali, Punjab
Partnership Period: November, 2019 – September, 2020

Services

Product Development and Testing

Technologies

  1. C#, MVC, Web API, KnockoutJs, Dependency Injection, jQuery, JavaScript, Css, Bootstrap, Kendo UI, Bootstrap, HTML, CSS3,Microsoft  Azure, SignalR, Entity Framework
  2. Version Control tools – Bit bucket, Source Tree, Git. 
  3. Database – SQL Server.

Things Learned

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Key Customer Value

Iron Mountain is globally recognized for its exceptional ability to store and protect a wide range of assets and information. Trusted by thousands of local businesses and nearly every Fortune 1000 company, Iron Mountain’s expertise spans from safeguarding critical business data to preserving cultural and artistic treasures. They provide unparalleled security and management services for diverse items like geological samples, fine art, and original music recordings. This vast range of services underscores Iron Mountain’s capacity to not only protect but also unlock the potential of what their clients value most.

Tags

Project Team (L to R): Kamal Singh, Param Singh, Jagdeep Chawla

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